Six years after 41 people died aboard a Sukhoi Superjet on a Moscow runway, the full story of that horrible day can finally be told.
post-mortems
On the 3rd of November 1973, the crew of a Pan Am cargo plane lined up to land at Boston’s Logan International Airport, struggling desperately to reach the runway as a fire raged in the cargo deck…
Learn from GitLab's 2017 incident: 300GB of data lost in seconds, but their transparent recovery is a masterclass in accountability.
The United States leads the world in airline safety. That’s because of the way we assign blame when accidents do happen.
If you're in sales, you'll fail sometimes. Failing is great if you learn from why you lost deals. Win/Loss Analysis can help you fail better.
I’ve had the privilege of conducting “Win/Loss/No Decision Sales Cycle Analysis Studies” for leading companies including IBM, EMC, ATT, Acxiom, and PayPal. To accomplish these studies I have interviewed hundreds of C-level executives and countless mid-level managers and lower-level personnel....
Eight Disciplines Methodology (8D) is a method or model developed at Ford Motor Company used to approach and to resolve problems, typically employed by quality engineers or other professionals. Focused on product and process improvement, its purpose is to identify, correct, and eliminate recurring problems.[1] It establishes a permanent corrective action based on statistical analysis of the problem and on the origin of the problem by determining the root causes. Although it originally comprised eight stages, or 'disciplines', it was later augmented by an initial planning stage. 8D follows the logic of the PDCA cycle. The disciplines are:
How To Run a 5 Whys (With Humans, Not Robots) - Download as a PDF or view online for free
Three documents I write (one-pager, design doc, after-action review) and how I structure them.