reputation

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What inspires someone to write more than 1,200 Yelp reviews in a year? For Robert Siu, it’s a labor of love.

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When you hear a company like Substack or Canva make a promise, you may get pretty cynical that they’re going to keep it. Honestly, I get that.

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Back in December, we wrote about Appin. We were not writing about the reports (of which there have been many) that the organization that started as a sort of cybersecurity training school, but morp…

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Rumors destroyed Hazim Nada’s company. Then hackers handed him terabytes of files exposing a covert campaign against him—and the culprit wasn’t a rival but an entire country.

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Alex Danco's Newsletter, Season 3, Episode 2

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Companies spend thousands of dollars to buy fake reviews and get bad ones removed.

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Social media has a content problem. It's not the content itself, although the list of toxic material is long. The problem is the sheer volume of content. Instead of trusting in self-regulation, the United States could use its regulation of Wall Street after 2008 as a roadmap for regulating tech.

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Shopping for a simple couch or dresser is driving Americans mad. What does the future hold for one of North Carolina's most important industries?

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Forbidden Stories nomine Gaza Project Samer Abu Daqqa’s final reporting trip, amid the ruins of Khan Younis On December 15, 2023, journalist Samer Abu Daqqa was killed by an Israeli strike in Khan Younis. Through testimonies and an open-source investigation, we pieced together the events of his last day. nomine Gaza Project Wild Grass in […]

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Leaked documents reveal the inner world of Eliminalia, a Spanish reputation management company.

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Decentralized reputation is one of the most sought after prizes in the cypherpunk community: to invent a censorship-resistant protocol to make and parse unforgeable trust relationships between…

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Decentralized reputation is one of the most sought after prizes in the cypherpunk community: to invent a censorship-resistant protocol to create and parse unforgeable trust relationships between…

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I watched online as a college classmate went from disgrace to redemption in months. That’s when I found myself deep in the world of black-ops reputation management.

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Our job in the product organization is to create products that can sustain a business.  Make no mistake about it: everything depends on strong products. Without these strong products, our marketing programs require customer acquisition costs that are too high; our sales organization is forced to get creative which drives up cost of sales, lengthens...

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Saudi-backed LIV Golf shows how 'sportswashing' can backfire.

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Reputation management is essential for any brand. Your company's future may depend on what’s been said about it in posts, comments, reviews, and rankings. Fortunately, there are affordable tools to help. Here is a list of tools to manage your brand’s reputation.

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For a fee, companies will tackle damaging search results. But is the new economy of digital makeovers making things worse?

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‘Do-gooders’ are often judged harshly. Why do we resent their acts of altruism or question their motives?

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Reputation management is essential for any brand. Your company's future may depend on what’s been said about it in posts, comments, reviews, and rankings. Fortunately, there are affordable tools to help. Here is a list of tools to manage your brand’s reputation.

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Welcome to the wild world of product displacement, in which no brand is safe from "hatejacking" and other threats.