Perfectly Awesome

When the truck makes a delivery at the nearby True Value hardware store, Danny needs to figure out which shelf to put it on. Should the extension cords go next to the hoses? After all, they both do…

Resources for knowledge management, content management and taxonomy creation on the Web.

The linear representation hypothesis is the informal idea that semantic concepts are encoded as linear directions in the representation spaces of large language models (LLMs). Previous work has...

The development of trolls appears to be the internet’s version of carcinization.

We all have data that we need to store, and then find. Regardless of type, data tends to build up. Eventually, we need some system for organizing it into sensible categories. It turns out, this problem is harder than it seems. In this article, I'm going to be talking about

A taxonomy is a backstage structure that complements the visible navigation. Taxonomies support consistent information retrieval by creating formal metadata rules.

How we applied qualitative learning, human labeling and machine learning to iteratively develop Airbnb’s Community Support Taxonomy.

Taxonomies may be thought of as hierarchies of categories to group and organize information to be found when browsing, or as a structured set of terms used to tag content so that it can be retrieved efficiently and accurately. Sometimes the same taxonomy may serve both purposes, and sometimes two different taxonomies are used, one for each purpose, for the same content or site. Taxonomies are not new, in fact  there has been a lot written about them, including an