Why Most Product Tours Get Skipped (and the One Pattern That Does Not)
Most users dismiss the first step of a product tour within seconds. Here is why that happens, what users do instead, and the one pattern that actually drives activation.
onboarding
The Psychology of Onboarding: First Impressions Rule the Brain - UX Magazine
Your users judge your product before they understand it. Within the first 30 seconds, the brain has already made a decision. No feature, no UI polish, and no clever copy can override a broken first impression. Here's what's really happening inside the user's mind, and how to win…
Onboarding Success: Learn the Cold Start Algorithm
Master the art of onboarding with proactive strategies. Discover how to quickly adapt and make an impact in your new tech role.
How to Build and Scale Onboarding
Superhuman became known for its unique approach to onboarding: a highly-personalized, white-glove, human-led experience. Superhuman's Gaurav Vohra, startup advisor and growth leader, gives us a detailed look at how he built and scaled the program.
Improve Developer Onboarding With an Internal Developer Portal
Onboarding can be a well-documented, up-to-date, repeatable process that helps new hires become productive quickly without having to ask so many questions.
Build Your Culture Like a Product — Lessons from Asana’s Head of People
Anna Binder, Asana's Head of People and the company's first HR hire, shares her step-by-step approach to intentionally building the company culture.
How data can reveal weaknesses in your customer onboarding process
Customer retention begins at onboarding, so use these metrics to help you track the success of your customer onboarding processes.
Valve handbook low res
A Career Cold Start Algorithm
Starting a new job can be stressful so I've developed an algorithm that has helped me get up to speed quickly.
Welcome Email to New Client | 17 Examples of Highly Effective Welcome Emails
Learn everything you need to know about creating an effective welcome email in these 17 examples. Read more.
User Onboarding: Principles and Guidelines
Web magazine about user experience matters, providing insights and inspiration for the user experience community
A week by week plan for starting to manage a new team – Mike Crittenden
Because I’m not good enough to wing it.
Six Lessons from Six Months at Shopify
I’m now six months into Shopify. So far it’s going basically on schedule: as I was told, “Your first couple months you’re going to have zero idea what’s going on. Then around month three you’ll com…
Anna Shipman
Strategic technology leader
The Definitive Guide to User Onboarding: Part One
Welcome to the largest collection of Product-Led Growth articles, videos, and podcasts all in one place. Whether you're looking for advice on product-led growth, sales, marketing or onboarding, we have it all. Let's turn your product into a powerful growth engine today.
A scalable plan for onboarding your first 500 employees
Employee onboarding is a critical moment when new hires begin integrating into the culture and workflows of their new company.
The Subtle Art of User Onboarding & Adoption
The “traditional” user onboarding flows and walkthroughs are dead. Learn about the next era of user onboarding and how to adapt to the changes in your org.
5 essential onboarding tactics for complex products
The ideal onboarding path is an easy and frictionless path to finding value. But some products include irreducible complexity – so here are 5 techniques that help to create the magic of a consumer onboarding flow in a complex product with considered actions.
Onboarding a product manager – do’s and don’ts in the first few weeks
Want to get the most out of your first month as a product manager? Want your new hire to hit the ground running? Here's our best practices.