Elon Musk's 5-step process

Here's how the Tesla founder's advice can provide lessons for CPAs.

Here's how the Tesla founder's advice can provide lessons for CPAs.
How Danaher combines Lean manufacturing with masterful capital allocation to build a remarkable manufacturing company in the United States.

Continuous Improvement sounds simple, even obvious. And yet there's a profound secret at its heart that doesn't seem to get talked about.
Assortment of technology startup infrastructure recommendations

In 1951, Bell Telephone System introduced a guide titled "The Telephone and How We Use It," designed to aid elementary school students and others in understanding the operation of classic rotary dial phones. The guide detailed everything from basic phone use, handling…

The United States leads the world in airline safety. That’s because of the way we assign blame when accidents do happen.

Noise: A Flaw in Human Judgment is a nonfiction book by professors Daniel Kahneman, Olivier Sibony and Cass Sunstein. It was first published on May 18, 2021. The book concerns 'noise' in human judgment and decision-making. The authors define noise in human judgment as…

Two principles on collecting data, from the field of Statistical Process Control. As with most principles in SPC, this is both simpler and more important than you might think.

Or "that time I built Excel for Uber and they ditched it like a week after launch"

I've been involved in spacecraft and space systems design and development for my entire career, including teaching the senior-level capstone spacecraft design course, for ten years at MIT and now at the University of Maryland for more than three decades.

Time to define tooltips and share best practices. Explore tooltip types and its examples in our blog post coming from a prototyping tool.

Large customers require engineers to build several acronyms

Good news: we have a neat, universal milestone on the journey to mastery. What that looks like, and how to use it.

Book Review: Power Failure

DORA is a long running research program that seeks to understand the capabilities that drive software delivery and operations performance. DORA helps teams apply those capabilities, leading to better organizational performance.

The power of primitives
be as specific as possible. “agi takeoff fast”: define “agi” “takeoff” “fast” there’s no such thing as a coincidence for decisions: autoresolve (1) on specific date (2) to the scary one let people tell you no. don’t make the decision for them. if you’re ever confused about what…

Visually pleasing designs use consistent type styles and spacing, create a visual hierarchy, and utilize an underlying grid structure.

It’s never going to win a James Beard Award. Or try to wow you with its foam experiments or ingredients you’ve never heard of. But it is the best-run, most-loved, relentlessly respected restaurant in America. And, oh yeah, Danny Meyer, David Chang, and Shaq all agree. Welcome to…
At Jane Street we use a pattern/library called “expect tests” thatmakes test-writing feel like a REPL session, or like exploratoryprogramming in a Jupyter no...
Tips for taking full advantage of this machine learning package

Discover the benefits of memoization for your Ruby application, common mistakes to avoid, and when not to memoize.

Discover the 9 best ecommerce UX practices from the world's top B2B ecommerce sites that made the top of HackerNews as the best ecommerce site.

After a little over 5 years, I'm going to be leaving GitLab for my next adventure. It's no surprise to those of you who have been following me that I have absolutely loved my time there. I'm so proud of what we built—and I'm still proud and awed by


For a cost-effective way to reduce expenses, boost retention and drive new revenues, bring your outdated user manuals into the digital era.

Why do so many accomplished chefs call Popeyes their favorite fried chicken?

What it's like putting Amazon's famed Working Backwards process to practice in a small company context, and what was surprising and difficult about it.

A deep dive into writing detailed planning docs from one of the most successful companies in the world
It’s terribly difficult to manage unmotivated people. Make your job easier and don’t.
I spent some time recently thinking about what companies that grow up to be extremely successful do when they are very young. I came up with the following list. It’s from personal experience and...
A technology advantage isn’t enough to build an enduring enterprise SaaS company because at the core, all SaaS software share the same architecture. A relational database stores data and a web site presents the data. This is true for CRM (Salesforce), marketing automation…

I have recently been talking at small and mid-size companies, sharing engineering best practices I see us use at Uber, which I would recommend any tech company adopt as they are growing. The one topic that gets both the most raised eyebrows, as well the most "aha!" moments is the
There are already very good lists of startup lessons written by really talented, experienced people (here and here). I’d like to add another one. I learned these lessons the hard way in the past four years. If you’re starting a company, I hope you have an easier path.

Welcome to engineering management. It’s fun, it’s exhausting, it’s rewarding — but most importantly it’s new! What worked for you before won’t work now. You’ll have to acquire a new set of skills, and shed some bad habits in the process. Here is a short guide to get you started.

Report templates, and guided steps to create them, so Product Managers spend less time in status meetings and more time out of the building

If you know nothing about OKRs, please start here: Art of the OKR. Or buy my book, Radical Focus. I think it’s rather good. An Objective is the goal you wish to achieve in a g…

Etsy COO Linda Kozlowski knows an operations leader is critical to the success of a company. Here, she sheds light on the most mysterious role in the C-suite — and how startups can hire and empower the right COO for their company.

I just spent a day working with Bob, the Chief Innovation Officer of a very smart large company I’ll call Acme Widgets. Bob summarized Acme’s impediments to innovation. “At our company we have a cu…

There have long been a few fundamental challenges associated with business process management. But a relatively new and innovative technology, process mining, has the capability to revitalize process management in firms where it has lain fallow for years. One problem involves…

Editor's Note: The following is a guest post by Simon Rothman of Greylock Partners. Rothman is particularly passionate about Marketplace technology (Etsy, Kickstarter, Airbnb, etc) and how to garner success in that category. Marketplaces are endemic to the consumer web: Largely…
A common issue when writing tests for real-world software is how to deal with third-party dependencies. Let’s examine an old, but counter-intuitive principle.
While I was leading PKC’s security practice, we did probably 20-30 code security audits, almost of all of them for startups that were just around their Series A or B (that was usually when they had cash and realized that it’d be good to take a deeper look at their security…

New research reveals that how we perform work as a team contributes more to resilience than external stressors. On resilient teams, individuals feel responsible for energizing each other. This is in stark contrast to teams who are challenged by frustrating ways of working and…

Questions that ensure you consider e̶v̶e̶r̶y̶t̶h̶i̶n̶g̶ a few things when designing a new feature.