When we ask for feedback on our work, we often get poor-quality feedback that’s not useful or that makes us feel attacked or defensive. Part of the reason is in how we’re asking for feedback. Most requests are too generic, too open, and too late. The result is that you’re more…
Most of us have been “feedsmacked” at some point in our life. In the midst of a meeting, an innocent walk down the hallway, or a performance review, someone delivers a verbal wallop that rocks us to our psychological footings. These situations are so tough to handle because we…
Corporate leadership today is more public than ever before thanks to digital communication and the web. The status quo has been upended by the ease with
It’s time to get past the human tendency to avoid conflict-causing topics.
Thoughtful, empathetic language can make or break your business relationships
It doesn’t have to be painful.
Most of us are subjected to insults, sarcastic comments or bad feedback in our everyday lives. But we weren't built to deal with torrents of criticism.
Thoughtful, empathetic language can make or break your business relationships