Are subscription services viable for independent retailers?

Small, local retailers are vying for a piece of the market and find a focused approach builds customer loyalty.

Small, local retailers are vying for a piece of the market and find a focused approach builds customer loyalty.

On ecommerce sites, saving shopping-cart items for possible later purchase must be discoverable and low-effort.

Unexpected service fees and special-delivery costs should be disclosed early in the shopping process to avoid losing customers.

Coupons and other discounts should be easy to apply and shopping carts should clearly display how the total was affected by the promotion.

Copyright infringement is a serious issue that could cost a business as much as $150,000 per instance. If your business receives an infringement notice, take it seriously. Aim to settle if, in fact, infringement occurred.

Buying a domain at the asking price? That's like buying a used car at the asking price. Doing your homework pays off.

When setting up an e-commerce store, the majority of the entrepreneurs usually assume things will automatically work out, and they will start making good

Retailers seek to avoid markdowns and sell out of the season at full margin, but it isn’t easy to predict how much inventory to acquire. In this post, I'll address four online merchandising tactics that balance consumer demand with inventory levels, to maximize profits.

A product qualified lead (PQL) is a lead who has experienced meaningful value using your product through a free trial or freemium model. Learn how to use them in your organization here.

Quality product photos are crucial to selling online. Since they cannot physically touch an item, shoppers need to see all the core details. To maximize sales of a product, though, you need multiple types of images — beyond studio shots. Here are three types of non-standard…

Major website redesigns and replatforms can kill organic search traffic. Use this checklist to minimize the impact.

In my experience, there are a few "cuts" of data that matter more for mobile than for desktop. Conversely, there are a handful of traditional metrics from desktops that are not as important on mobile or potentially difficult to optimize.

SaaS products may be the future of how we work, but that future will only happen if we can learn how to build trust with your customers.

Your site won’t rank if search engine bots can’t crawl it. And hidden doors that don’t impact human visitors can lock bots out. Use these eight steps to ensure search bots can access all of your ecommerce site.

Amazon is so new, and so dramatic in its speed and scale and aggression, that we can easily forget how many of the things it’s doing are actually very old.

Not every SaaS company has endless spare money. One of the biggest piggy bank breakers are the tools we use—and it adds up fast.

Google Analytics is a powerful, free web analytics platform. However, it has gaps that are better served by other tools. I'll address those gaps and tools in this post.

Many attributes of the customer journey are very predictable and can be planned for to create and convert inbound store footfall.

Buy Me a Coffee is the best way for creators and artists to accept support and membership from their fans.

The box has never looked better.

For ecommerce, pictures can showcase products, inspire customers, and boost conversion rates. For web performance, however, pictures can hurt page load

The typical goal of search engine optimization is to have your site's pages show up on a Google results page in answer to a query. But there are pages that should not be included in search results. Removing them from Google's index might actually increase search engine traffic.

Manufacturers are developing two packaging designs for the same product: those destined for the retail shelf and those sent directly to consumers.

Amazon wants the customer that buys DTC brands, and it’s offering incentives for that to happen like specialized shipping packages or financial investments.

Network of mom-and-pop shops brings e-commerce to up to 800m consumers

Untuckit is using Amazon to offload older styles -- preferring the marketplace as an alternative over the traditional outlet store.

Connect with developers sharing the strategies and revenue numbers behind their companies and side projects.

PopSockets opted not to be a direct vendor to Amazon. Instead, it chose one major reseller to represent it on the marketplace. But, Amazon would not allow it. So, PopSockets walked away.

We can be certain that Amazon is spending millions to improve and optimize its shipping processes. In this post, I'll describe three strategies to fulfill like Amazon, even if you have a fraction of its scale and infrastructure.

Google published a strategy book that's a gold mine of data driven tips for increasing sales.

Shopify App Store: customize your online store and grow your business with Shopify-approved apps for marketing, store design, fulfillment, and more.

Shopify is partnering with a network of more than 20,000 app developers and agency partners to build profitable businesses.

The biggest question in ecommerce A/B testing is not “how.”

Express and Ann Taylor are just two of several established retailers that have launched clothing rental subscriptions in recent months.

Google Shopping ads can deliver many prospects to an ecommerce site. The ads can appear for precise keyword searches — such as a product make and model — making them effective in matching products to buyers. This is the third article in my "Success with Google Shopping" serious.

Sometimes the outrageous, bizarre route is best.

Before a page can rank well, it needs to be crawled and indexed. Contributor Manish Dudharejia shares five tips to give your pages the best chance of getting indexed in the search results.

An illuminating infographic highlights 10 e-commerce pain points that ruin the user experience and lead to shopping cart abandonment.

Editor’s note: This article by now-a16z general partner Alex Rampell was originally published in 2012 in TechCrunch. The biggest ecommerce opportunity today involves taking offline services and offering them for sale online (O2O commerce). The first generation of O2O commerce…

PopSugar said it expects to have 20,000 subscribers by year's end to its text message program, which it's used to sell protein bars and housewares.

I'm a longtime seller on Amazon's marketplace. I also mentor many sellers and help brands to improve their marketplace sales. And I belong to various
If you’re interested in creating content to promote your product or service, think about making a cartoon. Producing animation has several advantages over

Building a product that connects to multiple third-party products is a common approach — an annotated twitter thread exploring strategic…

Learn how the world's fastest growing companies have hacked their way to success with innovative products, viral promotions and ingenious marketing campaigns. [6500 words]

Many online retailers unintentionally train consumers to expect discounts. Clothing stores are amongst the worst offenders. Constant discounting makes full-price shoppers believe they’re being overcharged. They often won’t shop until the next sale, which leads to a vicious…

Sometimes even the most-prepared retailers sell out of popular items. How these inventory shortages are communicated on an ecommerce website may impact

Online retailers should take a tip from brick-and-mortar stores: shove your best deals to the back of the store. Research by Thales Teixeira and Donald Ngwe.

Connect with developers sharing the strategies and revenue numbers behind their companies and side projects.

I'm often asked why I started FringeSport. People inquire, "Of all the things to do, why sell barbells?" I tell them that if I wanted only to make money,

A/B tests are controlled experiments of two attributes, to measure which one was most popular with users. You can apply A/B testing to just about anything that you can measure. Multivariate testing allows you to measure multiple variables simultaneously.