People think his team got robbed at Michigan. His response was a ‘masterclass’

WMU coach Lance Taylor could have joined the chorus of angry responses to a controversial loss at Michigan, but he chose a different path.

WMU coach Lance Taylor could have joined the chorus of angry responses to a controversial loss at Michigan, but he chose a different path.

When I give honest feedback, I don’t want people to argue with me. Here's a simple technique I use so my direct reports are more likely to listen with an open mind.
Reposting my Inkhaven post on ontology of advice here. …

3 tips for coaching people, from a former military psychologist

Outside ears, and eyes, are important for concert-calibre musicians and Olympic-level athletes. What about regular professionals?

“I’ve probably revised this investor pitch deck 200 times,” a founder told me recently. She’d met with more than 50 potential investors before closing a seed round last month. This might sound excessive to some, but her experience is not unusual. Entrepreneurs often spend…

It’s really hard.

Every product organization starts with the intention of building the most important features desired by the most customers and to differentiate its offerings from the competition. Yet as …
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Research reveals the common mistakes we make when trying to help.