How to make your arguments stronger (hint: longer is not the answer)

Resist the temptation to bury people under a blizzard of evidence, says psychology researcher Niro Sivanathan. He explains why.

Resist the temptation to bury people under a blizzard of evidence, says psychology researcher Niro Sivanathan. He explains why.
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Developing user habits is not the same as demanding compliance. But sometimes that’s the task at hand.

Why do ignorant folks tend to overestimate the extent of their knowledge? How do incompetent people often seem to be unaware of how deficient their expertise is? Turns out, we are not very good at evaluating ourselves accurately. And one of the most obvious manifestations of…

Why Informing your customers of a sunk cost can actually help you increase your sales.

I’ve been blessed to meet insightful people and mentors. If you want to learn from people you look up to, observe them.

[Epistemic status: fiction] Thanks for letting me put my story on your blog. Mainstream media is crap and no one would have believed me anyway. This starts in September 2017. I was working for a sm…

Wandering the idea maze. I write about building software and businesses, psychology, cross-functional job roles, and how those all intersect. Click to read chiefofstuff, by Karl Yang, a Substack publication with thousands of subscribers.
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Conflicting with your superiors may not be a daily occurrence, but there are times when it’s necessary. Here’s some tips on how to go about it.

The military's toughest training challenges have a lot in common with outdoor sufferfests like the Barkley Marathons and the Leadville Trail 100: you have to be fit and motivated to make the starting line, but your mind and spirit are what carry you to the end. A Ranger graduate…

Leaders need to lead by example using OKRs, showing that they are equally as committed to successful outcomes as anyone on the front lines of the business.

Gregg Popovich, the crusty, ingenious NBA coach, will never write the management advice guide that business needs.
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The IKEA effect is caked in myth, but the phenomenon of consumers valuing their own efforts is proven and potent.

When certain events need to take place to achieve a desired outcome, we’re overly optimistic that those events will happen. Here’s why we should temper those expectations.

Why being copycats, something we do in settings big and small, might be key to being human.

[caption id="attachment_82071" align="alignnone" width="600"] Stan and Mardi Timm show off Johnson Smith novelties they've collected. Stan wears X-Ray Spe...

With COVID-19 making its way around the United States, archaeology throws a light on panic buying and other odd consumer behavior.

How to turn Ignorance into Power

A core component of making great decisions is understanding previous decisions. If we don’t understand how we got “here,” we run the risk of making things much worse.
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What really motivates you more, the promise of a reward if you succeed or a debt if you don’t?

Some people have a knack for buying products that flop, supporting political candidates who lose and moving to neighborhoods that fail to thrive.
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Why do people believe a scammer? Consider the story of Ferdinand Waldo Demara.
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We often undervalue what we inherently do well.
In psychology, reactance is an unpleasant motivational reaction to offers, persons, rules, regulations, advice, or recommendations that are perceived to threaten or eliminate specific behavioral freedoms. Reactance occurs when an individual feels that an agent is attempting to…

Consumer needs spark consumer journeys. How can marketers identify those needs and address them? The latest consumer research from Google will help.

Disgust may not be a straightforward extension of the immune system’s aversion to harmful substances, but rather “a psychological nebula, lacking definite boundaries, discrete internal structure, or a single center of gravity,” says psychologist Nina Strohminger.Photograph by…

How to navigate a new economy where developing your passion can be a path to success.
Airline pilot Alfred Haynes and other leaders who’ve saved lives show that modest people can achieve miracles under pressure.
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How well do you recognize and understand your emotions? What about the emotions of those around you?
Culture critic Beth Daniels argues the cartoon moose even allowed viewers to reckon with nuclear war

We seem to be less interested in either of these games than in exploring the connection between them—or rather, the philosophical question to which that connection points.

Ever wish you felt like creating that presentation? Felt like doing that research? Felt like doing the dishes?
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Pulling up to a parking spot and finding a shopping cart there can be pretty frustrating. Why do people ignore the receptacle?

Every year, Americans spend billions of dollars on gift cards. But what happens to the money when the gift cards go unused?
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Not only is ‘Je suis excité’ not the appropriate way to convey excitement in French, but there seems to be no real way to express it at all.
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How to bend people to your will.
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Choose your words carefully and you can get someone to change their mind, or see you in a new light.

Judgment—the ability to combine personal qualities with relevant knowledge and experience to form opinions and make decisions—is “the core of exemplary leadership,” according to Noel Tichy and Warren Bennis (the authors of Judgment: How Winning Leaders Make Great Calls). It is…
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It pays to imagine your life is on a winning streak.
"...Google's people analytics experts had been studying how to onboard new hires effectively. They came back with a list of tips. Here’s the one that jumped…

A new study reveals how ceremonies involving physical suffering can be invaluable tools for building resilience and coping skills.

The trouble with ignorance is that it feels so much like expertise. A leading researcher on the psychology of human wrongness sets us straight.

The holiday season is around the corner. For most of us, it means we need to get gifts for our loved ones—our family, our friends, maybe even for people we don’t know all that well, such as clients and coworkers. The holiday season is notoriously stressful. Surveys show that…