The Next Gene-Editing Technology May Also Be the Oldest

Scientists have discovered a powerful gene-targeting system in viruses. Billions of years old, VIPR seems to predate CRISPR and may be even more powerful.

Scientists have discovered a powerful gene-targeting system in viruses. Billions of years old, VIPR seems to predate CRISPR and may be even more powerful.

Consumers are closing ranks to stop the internet ruining everything.

Pinterest reported its first billion-dollar quarter last week. Revenue hit $1.008 billion in the first three months of 2026, up 18 per cent year on year, with monthly active users reaching 631 million for the tenth consecutive quarter of double-digit user growth. The stock…

MVPs are learning tools that test whether an idea is valuable to users.

Many startups chase product-market fit as if it’s a moment of discovery. But for deep-tech founders, the journey is often much longer.

A step-by-step guide to making de novo binders.

Notes from an AI founder taking a swing at a hundred-billion-dollar incumbent.

Your product isn't failing because of bad design. It's failing because your team is designing in clarity while your users are drowning in chaos. The gap between how you think users behave and how they actually feel their way through your product is quietly breaking every flow…

A step-by-step path to validate your idea fast by defining the problem, testing assumptions, prototyping the critical flow, and shaping a focused MVP you can learn from.

Founders share the unconventional ways they found conviction in their startup ideas.

Example: Dev = user; CTO = buyer

How do you spot the wrong customer before they burn your roadmap? First Round Partner Meka Asonye digs into how now-massively successful startups cracked the code.

More than a century after the invention of vaccines, a veterinarian stumbled across a technique to boost their efficacy in an unlikely way — by observing wounded horses.

Gain better strategic foresight and turn future possibilities into actionable insights with horizon scanning.

Discovery is challenging; it can be hard to know what to research, how to do discovery as a team, and how to get buy-in. Follow these 7 tips for smoother discovery efforts.

This is a series where we delve into the world of product management. This week we discuss the art of understanding your users.

Embarking on a new software development project is similar to setting sail on uncharted waters. While the destination might be

Lessons learned from a year of startup life.

And how can you figure it out what they really need

Try those 9 techniques and improve discoverability in your product. Make your users happy and create a smooth ux for them.

How Data Scientists can learn from how a Product Manager prioritizes features and requirements to build a successful product.

General Partner Connie Chan on how leading brands are using AI and other technology to combine the serendipitous discovery of offline shopping with the infinite options of online shopping. Today, most of the Western world revolves around search-based online commerce. This means…

Over the past three years Pinterest has experimented with several visual search and recommendation services, including Related Pins (2014), Similar Looks (2015), Flashlight (2016) and Lens (2017)....

A journey of a thousand miles begins with a single step Lǎozi 老子 I just had lunch with Shenwei, one of my ex-students who had just taken a job in a mid-sized consulting firm. After a bit of catch…

What is an Opportunity Solution Tree? Learn more about opportunity solution trees and the 4 steps involved in creating them.

Word of mouth is powerful... but this follow-up question allows you to harness that power to supercharge your marketing. Use it wisely and carefully.

In the last year, millions of people have bought a copy of 50 Shades. Here's the thing: they didn't all do it at the same time. Some people bought it when it was a self-published ebook. O…

The product management and startup worlds are buzzing about the importance of "validation". In this entry, I'll explain how this idea orig...

Criticizing Voice of the Customer (VOC) programs is like speaking out against motherhood and apple pie. The last time I criticized VOC programs, someone left a comment chastising me for presuming that a bank could know what its customers wanted without asking them.

Hubstaff founder Dave Nevogt shares how to test your startup idea by analyzing model, market and concept.

Conversations with customers are valuable, but they have to be the right type of conversations – not merely questions about forgotten passwords and the like. They have to add value, for you, and them.

Hits are more valuable than ever, mostly because they're more rare than ever. The Zipf Distribution, also described in Chris Anderson's Long Tail, helps us understand just how valuable hi…
This copy is for your personal, non-commercial use only. Distribution and use of this material are governed by our Subscriber Agreement and by copyright law. For non-personal use or to order multiple copies, please contact Dow Jones Reprints at 1-800-843-0008 or visit…

It's OK to ask a B2B prospect if they would use your product during customer discovery. Just don't to stop at "Yes" and assume validation or a likely sale.

Teams that build continuous customer discovery into their DNA will become smarter than their investors, and build more successful companies. — Awhile back I blogged about Ashwin, one of my ex…

An online Game of Thrones quiz got a million online hits for HBO.
Pricing is one of the most challenging decisions for any startup. One of the simplest ways of discovering customer willingness to pay is simply to ask them. At first blush, that might seem a reasonable and effective solution, it is prone to wild inaccuracy. Absolute pricing…

Apple has carefully guarded the podcast directory, persuading podcasters that ‘winning’ here is the shortcut to building a popular podcast. But they’re terrible at introducing pod…
Preface: the assumption for this essay is that you're building a B2B app, and you have something built but you're having trouble getting people to pay for it There are three problems with getting your first few customers: You (probably) don't know how to sell things You don't…

Michael Sippey has been building tech products for over 20 years. His most valuable ideas, though? They came from speaking with customers. Here's how.

‘The Problem with…’ series covers controversial topics related to efforts to improve healthcare quality, including widely recommended but deceptively difficult strategies for improvement and pervasive problems that seem to resist solution. The ‘5 whys’ technique is one of the…

I’ve been working on a marketing automation tool (more on that at the end of the post). Or rather, I’ve been working on an idea for a marketing automation tool as I don’t want a single line of code written before I’d experienced a notable pull from target customers. (This may…

A conversation with Bruce La Fetra on customer interviews. We compare notes on how to organize findings and take best advantage of the insights gleaned.
Your #1 resource for digital marketing tips, trends, and strategy to help you build a successful online business.


Great insight moves your career, organization, or business forward. The problem? Most people are terrible at asking questions. Learn from the pros how to do it right.

Forrester is a leading global market research company that helps organizations exceed customer demands and excel with technology. Learn how Forrester can help.