Use a flexible responsibility-assignment matrix to clarify UX roles and responsibilities, anticipate team collaboration points, and maintain productivity in product development.
Airbnb gets less press than Uber, but in some respects its even more radical: understanding how it works leads one to question many of the premises of modern society from hotels to regulations. It&…
Credit where it's definitely due: this post was inspired by a Twitter conversation with Box CEO Aaron Levie. Don't look now, but something remarkable is happening. Instagram had twelve employees when it was purchased for $700 million; all of its actual computing power was…
Because of the Internet realities described by Aggregation Theory a smaller number of companies hold an increasing amount of power. However, an increasing focus on market forces reduces the latitud…
Here's our guide for assembling a growth team who strive for constant improvement, with a commitment to understanding why experiments succeed or fail.
To understand how people look for movies, the video service created 76,897 micro-genres. We took the genre descriptions, broke them down to their key words … and built our own new-genre generator.
Dollar Shave Club is a textbook example of how the new Internet economy will destroy value in incumbent industries.
Check this unique list of handy apps that can help you multiply your website’s visitor or paying customer count without bleeding too much cash.
CommerceHub and ChannelAdvisor are now united as Rithum. We empower top brands, suppliers, and retailers with durable, profitable e-commerce solutions.
Editor’s Note: Nir Eyal blogs about the intersection of psychology, technology, and business at NirAndFar.com. Sangeet Paul Choudary analyzes business models for network businesses at Platformed.info. Traditionally defined as a system where each new user on the network increases…
To explore the future of online networks, it's important to note how network effects correlate with value and the factors that make these network effects work in reverse.
Until recently, a lack of digital prioritization and desire to control access have led to sub-par luxury ecommerce experiences. Many luxury brands are struggling to improve.
The Netflix executive says he — and the company he helped build — will survive a bout of bad earnings numbers.
We thought we were being smart with innovative pricing models. We were wrong, but we finally righted the ship.
Few realize that Uber's core network effects aren't as strong as they seem. At this point, we count no less than 9 additional defensibilities Uber is pursuing to reinforce their core network effect.
All you need to know about the benefits of customer loyalty programs for small business + examples of 5 types of programs to consider.
What makes a great product manager and how do you become one?
getAbstract Summary: Get the key points from this book in less than 10 minutes.Ronald J. Baker makes a sound economic case that the traditional method of generating prices by calculating costs and figuring in an acceptable profit is outdated and u...
Free Online Guide - Which digits to choose? How high should it be? Should it be rounded or precise? Plus other techniques.
Why does the ecommerce community have such a blind spot when it comes to unique product descriptions? Syndicated descriptions produce duplicate content. Why is duplicate product copy accepted so blindly? The answer depends on whether you’re the syndicator or the site using the…
Value is created through innovation, but how much of that value accrues to the innovator depends partly on how quickly their competitors imitate the innovation. Innovators must deter competition to…
The way we live our lives has an impact on our work. Long lists of typical chores may turn your
Competitive poaching refers to the practice of bidding on ads for a competitor’s search terms, in order to poach customers searching for that brand. It’s a common tactic in the world of digital ads — but is it effective? The author shares results from the first-ever empirical…
We live in a world shaped by shopping carts. The ubiquitous, unloved contraptions are a key feature of US economy. (Yes, really.)
The story of See’s Candies reminds us of the importance of consistency, quality, and long-term growth in investing.
Optimizing content for organic rankings requires knowing how Google will interpret searchers' intent — informational, commercial, or navigational.
The Chinese company has become a fast-fashion juggernaut by appealing to budget-conscious Gen Zers. But its ultralow prices are hiding unacceptable costs.
TLDR: Use this quick framework to help you think about product questions. I’ve learned through building product at startups and in large…
Zapier has 3M+ users and generates $125M in ARR. At a $5B valuation, its fast-growing horizontal platform is unable to meet the demands of all of its customers. The increase of underserved Zapier customers presents an opportunity.
Darryl Praill joins the Predictable Revenue Podcast to share best practices and common mistakes companies make when implementing outbound sales sequences.
What happens when you turn off all of your Internet advertising? Apparently, nothing. This post explores how I came to the decision to turn off all ads, and what I found as a result.
Under the new machine learning model, buyers are recommended items that are more aligned to their shopping interests on eBay.
Before joining Wave four years ago, I spoke to a former employee about his experience. He said something that has stayed in my memory ever since: “Wave is really good at execution, so by working at Wave, you’ll learn how to execute very well.” Now that I’ve been here a while, I…
From Stripe to Notion, Cristina Cordova has worked on some of the biggest products in tech. She shares tactical tidbits on what she’s learned about about scaling companies and shaping your career.
It's time to optimize for People Also Asked questions asked around and about your brand in Google's SERPs. Here's why.
Retail has been constantly reinventing itself, and participants race to keep up with what feels like a series of epic shifts in consumer preferences. To get a clearer, more-complete picture, we studied the actual decisions made by 1,500 apparel and footwear shoppers in the…
New research reveals that how we perform work as a team contributes more to resilience than external stressors. On resilient teams, individuals feel responsible for energizing each other. This is in stark contrast to teams who are challenged by frustrating ways of working and…
I joined Datadog as VP Finance back in 2015 when the company was still very small. Back then, the company had about 100 employees, was making around $20
How data businesses start, and how they keep going, and growing, and growing.
Ravi Mehta, former CPO at Tinder & Product Exec at TripAdvisor, shares his framework for crafting a crisp product strategy for startups — a 5-step system called the "Product Strategy Stack." He also makes the case for setting "non-goals" and using an alternative to OKRs.
Forking over another $5 a month is getting pretty old.
This week we teardown the pricing of Dollar Shave Club and Gillette. Will Dollar Shave Club win out by taking over the bathroom, or can Gillette fight back with over 100 years of brand awareness? We find out in this week's Pricing Page Teardown.
Instead of adding a sign, solve the problem
If you’re a creative entrepreneur who understands the power of branding in your packaging design, you’re already
The most consistent sales leader I’ve worked with hit plan 27 consecutive quarters. How can a sales leader develop similar repeatability? Much goes into it here are the reports he used to manage his team at the board level. The PQR (pipeline-to-quota) funnel is first. Pipeline…
Ordering clothes from Chinese fast-fashion brands like Shein is easy. Sending them back is a lot more complicated
I used to be very anti-advertising. Fast forward two years and several pivots, and my slightly-less-early-stage business is doing $900 per month in revenue... from ads.
There are four primary ways that businesses can protect their intellectual property (IP) assets: patents, trademarks, copyrights, and trade secrets.