“Writing is Thinking”—an annotated twitter thread

“Writing is thinking” is my favorite expression for how to work in a company. This annotated thread explores the value of writing.

“Writing is thinking” is my favorite expression for how to work in a company. This annotated thread explores the value of writing.

You need to understand it even if it’s not your job.
Why stores like Trader Joe’s succeed.

I was recently asked if ecommerce merchants should accept Bitcoin. My answer is a resounding “yes.” I can think of only a few minor downsides and many

Ride-sharing is a winner-take-all market that depends on controlling demand more than it does supply.

Technology has made it easier, but strategic rules still apply.

It's OK to ask a B2B prospect if they would use your product during customer discovery. Just don't to stop at "Yes" and assume validation or a likely sale.
A/B testing tools often lie about whether something is "statistically significant." Here's an extremely simple, mathematically sound formula to compute it for yourself.

A/B tests provide more than statistical validation of one execution over another. They can and should impact how your team prioritizes projects.
Your #1 resource for digital marketing tips, trends, and strategy to help you build a successful online business.

I have recently been talking at small and mid-size companies, sharing engineering best practices I see us use at Uber, which I would recommend any tech company adopt as they are growing. The one topic that gets both the most raised eyebrows, as well the most "aha!" moments is the
Dictionary of 3,300+ science fiction inventions, devices and technology from 1,000+ novels and stories by more than 300 authors from Adams to Zelazny.

Starting a new job can be stressful so I've developed an algorithm that has helped me get up to speed quickly.

What is Kanban? Learn more about how the kanban methodology of visualizing work in progress can accelerate your team’s improvement efforts and minimize waste
You can charge much more than you think, if you reposition your value-proposition. Here's how.

Would you like to know how to get more customers who can’t wait to buy your products and services?

Raise a glass of bubbly to the count of Champagne.

Democratizing career progression

Not sold in stores. Duhhhhhh.Neatorama is proud to bring you a guest post from Ernie Smith, the editor of Tedium, a twice-weekly newsletter that hunts for the end of the long tail. In another life, he ran ShortFormBlog.How the music industry’s TV-driven direct marketing…

We are all too familiar with price unbundling. Remember the first time Airlines charged for checkin bags? Or a restaurant charged for salad dressing? The simple recipe for price unbundling is to s…

For your business to survive, it needs character and purpose.
DuckDuckGo. Privacy, Simplified.

Closing stores requires a deliberate, systematic approach to price markdowns and inventory transfers. The result, say Ananth Raman and Nathan Craig, is significant value for the retailer and new opportunities for others.

Bargain shoe chain Payless recently took over a Santa Monica retail shop and turned it into Palessi, a luxury store selling their bargain shoes. Then they invited influencers to the…
If you’re a startup company founder with a technical background (or a design or product management background), building a sales team for…

The wrong priorities lead to bad decisions.

Creativity research in psychology reveals 14 ways to increase imaginative and creativity thinking, discover new ideas and solve problems.

Probably not the ones you think.
Your #1 resource for digital marketing tips, trends, and strategy to help you build a successful online business.

This is the first post in a three post series on user acquisition. The topic of this blog post may seem simplistic to those of you who have been in the trenches, working hard to grow visits and vis…

The structure of your ecommerce site — categories, subcategories, attributes — heavily impacts search engine optimization. This is the eighth installment in my “SEO How-to” series.

A few weeks ago, we shared some key startup metrics (16 of them, to be exact) that help investors gauge the health of a business when investing in it. But to repeat ourselves for a moment: Good metrics aren’t just about raising money from VCs … they’re about running the business…
R&D leaders can boost productivity by using advanced analytics to create stronger, faster engineering teams.

Learn everything you need to know about creating an effective welcome email in these 17 examples. Read more.
Explore a few tips on ways to improve the pricing of your services by looking at a few research studies on people's buying behaviors.

Koru CEO Kristen Hamilton helps hundreds of people hire and get hired every year. These are the traits she knows translate into excellent performance on the job.
Making the best recommendations to anonymous audiences

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Think of a sales contract as a system of interconnected components and levers that work together to achieve an acceptable level of risk and reward for both you and your customer.

How do you change someone’s mind if you think you are right and they are wrong? Psychology reveals the last thing to do is the tactic we usually resort to. You are, I’m afraid to say, mistake…

An in-depth overview of 20 product prioritization techniques and a periodic table to make sense of them all.

Teams that build continuous customer discovery into their DNA will become smarter than their investors, and build more successful companies. — Awhile back I blogged about Ashwin, one of my ex…


Don’t let progress end when the meeting does.

It’s no secret that investors don’t like hardware businesses. Despite the eternal frustration of startup founders, investor distaste in physical product businesses is actually entirely logical. It’s nearly impossible to build a venture-scale business by selling dumb plastic…

Building a better mousetrap isn’t enough.